The State of the Professional Services Industry

Discover what’s driving the PS industry in 2024. Our comprehensive survey of industry leaders reveals top trends, challenges, and opportunities to help professional services firms navigate the future with confidence.

The State of the Professional Services Industry

Despite recent economic uncertainty, 70% of leaders remain optimistic due to rising margins and utilization. Three key areas of focus are shaping the outlook for 2024:

01

The right
technology

02

The right
people

03

The need to
act now
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TECH

Nearly half (46.5%) of organizations say upgrading core systems is among their top three priorities in 2024.
Tech

PEOPLE

99.5% of firms see room for improved utilization — enhanced project management practices and better forecasting are critical.
People

Action

With margins trending up, but many projects still falling short of budget goals, it’s crucial to adopt new, centralized ways of working.

Professional services leaders have an opportunity to overcome persistent challenges by investing in purpose-built solutions. Implementing the right technology will enhance visibility, agility, and data reliability, optimizing the entire professional services lifecycle. It’s time to make the leap and invest in the future to unleash measurable results.

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